Enterprises seeking to thrive in an innovation-centric economy are capitalizing on multi-cloud strategies to leverage unique cloud services. These services help accelerate initiatives supporting AI, data processing, and other pursuits, such as driving compute to the edge.

That’s all well and good – until the CIO gets the bill.

In a survey of more than 1,000 global IT decision makers conducted by Forrester Research with HashiCorp, 94% of respondents said their organization was currently paying for avoidable cloud expenses.1

Meanwhile IDC’s Archana Venkatraman, Research Director, Cloud Data Management, Europe, adds: “While cloud adoption has accelerated, cloud governance and control mechanisms haven’t kept pace. As a result, up to 30% of cloud spend is categorized as ‘waste’ spend.”2

Examples of cloud cost surprises

Even inside the controlled environment of an enterprise’s datacenter, it’s not always easy for IT staffers to keep track of resource utilization. Now imagine the challenge of tracking usage from dozens of engineers in a multi-cloud environment where each service provider has its own tooling, processes, and procedures. Being able to bring all that data into a single view is extremely difficult.

Here are the top three cloud cost surprises that CIOs are likely to encounter.

Unused resources: Over time, cloud environments inevitably sprawl, leading to unused storage volumes, idle databases and zombie test instances.

Modernization: Businesses are slow to adopt newer instance types which offer 20% or more efficiency gains due to lack of visibility and understanding of the upgrade path. Given the hundreds of instance types, it’s easy to understand why.

Anomalies: The biggest cloud cost surprise is the one that comes out of nowhere – an unexpected spike that could be caused by a variety of factors – misconfigurations, orphaned instances, runaway crypto-mining malware, or unauthorized deployments.

Enter FinOps

FinOps has become the de facto way in which enterprises manage cloud cost uncertainties, typically with machine learning used to help deliver insights to DevOps, CloudOps and the C-Suite. What’s more, FinOps provides a common language between the developers, infrastructure and business leaders to help show Return on Invetsment per project or set of services.

A disciplined FinOps practice, coupled with tools like OpsNow, helps in three ways:

FinOps tools can discover unused or orphaned resources and enable organizations to “rightsize” their cloud deployments.

Through the use of anomaly detection, FinOps provides an early warning system that alerts IT teams to usage spikes and budget overruns before they get out of control.

Cloud environments are constantly changing, so FinOps is never done; it’s an ongoing process that can help organizations optimize their cloud spend over time, do a better job of budgeting and forecasting, as well as avoid those billing surprises.

The OpsNow approach

There are many options for FinOps ranging from developing tools in-house to purchasing FinOps platforms. Managing your own platform and tooling presents  CIOs with investment and ongoing maintenance challenges.  In the fast moving world of the cloud that is a risk many prefer to not pursue.

OpsNow offers a different take and allows you to deploy without the investment nor maintenance.  Coupled with its methodologies and metrics you have a way to monitor and track your success.  

OpsNow, a spinoff from Bespin Global, provides  a SaaS platform which utilizes a “shared savings”  model – customers only pay a small percentage based on actual savings and are free to utilize the breadth of capabilities at no cost otherwise.

The OpsNow platform provides a single pane of glass across multi-cloud environments to identify unused resources, recommend capacity adjustments, provide AI insight for optimization, and provide no-risk cost savings from their AutoSavings tool which best even  the multi-year commitments offered from the clouds.

Advanced cost analytics and machine learning also ensure this technology can support a more efficient approach to cloud spend, which ensures IT leaders can innovate without worrying about unexpected costs. The automation is one aspect, but the ability to closely model true usage and ensure the coverage and utilization are closely aligned to the forecast is where the savings typically add up. 

Begin your journey to better cloud cost efficiency now.

1 HashiCorp, Forrester Research Report: ​​Unlocking Multicloud’s Operational Potential, 2022
2 IDC, IDC Blog, The Era of FinOps: Focus is Shifting from Cloud Features to Cloud Value, February 2023

Cloud Computing

Offering an extensive portfolio of ICT solutions and services in conjunction with its high-available data centers, fastest broadband internet and telecommunications networks for consumers and businesses, Dialog Enterprise is one of the most trusted information and communication technology brands in Asia. Now it is also the first provider in Sri Lanka to earn the VMware Sovereign Cloud distinction.

“More than 35,000 enterprises rely on us for the compute, storage and networking power they need to excel,” says Venura Mendis,  Head of ICT Business at Dialog Enterprise. “The cloud of course is a game-changer and our Dialog Enterprise Cloud gives customers in a wide range of industries the capabilities and flexibility inherent in a software-defined data center, complete with a self-service portal and hybrid cloud capabilities.”

Based on VMware technology and featuring numerous capabilities, among them Container PaaS service, Backup-as-a-Service and Disaster Recovery-as-a-Service, the Dialog Enterprise Cloud is the choice of many of the country’s industry leaders. This includes stalwarts in the nation’s banking, construction, education, government, healthcare, hospitality and dining, manufacturing, retail and transportation industries.

“We understand that different industries require different business solutions,” adds Mendis. “For that reason, we offer a broad array of solutions and services designed for various industries that can be customized for any business, along with completely bespoke offerings that draw on the extensive design and development expertise our team offers. Increasingly, we’ve seen a lot of demand for sovereign cloud offerings, particularly in highly regulated industries where the stakes are high and data privacy demands are great.”

To address this, Dialog Enterprise sought to earn VMware Sovereign Cloud distinction, becoming the first provider in the entire region to do so – a feat that echoed its earlier honor of being the first company in Sri Lanka to provide VMware Cloud Verified services. Mendis is quick to stress that while the company is currently the only company to have done so, the demand for sovereign clouds is great and growing rapidly.

“When a solution is a build on a robust framework like VMware’s, it simply and seamlessly works across VMware-based multi-cloud platforms, which makes it easier to lift and shift workloads from on-premises environments to the cloud while allowing for continual modernization at a much lower cost of ownership,” he says. “Now enterprises also increasingly want and demand the added ability to ensure full data sovereignty and jurisdictional control at all times. This includes making sure that data is never accessed by foreign parties in the context of maintenance or service.”

Mendis notes that because the data in its sovereign cloud is subject to the full jurisdictional control of Sri Lanka, full compliance with the country’s privacy laws can be guaranteed. This stands in stark contrast to the clouds offered by hyperscalers, but it is not the only reason customers are choosing a Sri Lankan sovereign cloud.

“Yes, customers are concerned about hosting their sensitive data in public clouds due to issues like data confidentiality, data loss, data storage needs, security and transparency issues,” says Mendis. “But it’s not all about safeguards, or the ability we have to guarantee compliance with local laws and regulations. Enterprises also turn to us because our sovereign Infrastructure-as-a-Service offers low-latency connectivity options, an intuitive portal, pricing models that are based consumption and high performance.”

Notably, it also integrates seamlessly with the myriad innovative solutions the company offers, from those that harness the potential of the Internet of Things, to broader Enterprise solutions platforms. This includes managed SDWAN and SASE solutions, Data as a Service offerings and multiple other Cyber and physical security solutions  D – among many others.

“As organizations across industries look to digital transformation to drive growth, the cloud will by necessity play a core role,” says Mendis. “And it is no surprise that it is increasingly important to ensure that sensitive data be stored and processed in a secure and compliant environment. The sovereign cloud solution we offer gives our clients much-needed peace of mind and the knowledge that their data is securely stored in a physically and logically isolated environment, managed by a team of experts. It’s only natural that more organizations will want that.”

Learn more about Dialog Enterprise and its partnership with VMware here.

Cloud Management

In a few short months, generative AI has become a very hot topic. Looking beyond the hype, generative AI is a groundbreaking technology, enabling novel capabilities as it moves rapidly into the enterprise world. 

According to a CRM survey, 67% of IT leaders are prioritizing generative AI for their business within the next year and a half—despite looming concerns about generative AI ethics and responsibility. And 80% of those who think generative AI is “overhyped” still believe the technology will improve customer support, reduce workloads and boost organizational efficiencies.

In the enterprise world, generative AI has arrived (discussed in my previous CIO.com article about enterprises putting generative AI to work here).

Preserving trust

As enterprises race to adopt generative AI and begin to realize its benefits, there is a simultaneous mandate in play. Organizations must proactively mitigate generative AI’s inherent risks, in areas such as ethics, bias, transparency, privacy and regulatory requirements.

Fostering a responsible approach to generative AI implementations enables organizations to preserve trust with customers, employees and stakeholders. Trust is the currency of business. Without it, brands can be damaged as revenues wane and employees leave. And once breached, trust is difficult to regain. 

That’s why preserving trust—before it is broken—is so essential. Here are ways to proactively preserve trust in generative AI implementations.

Mitigating bias and unfairness

Achieving fairness and mitigating bias are essential aspects of responsible AI deployment. Bias can be unintentionally introduced from the AI training data, algorithm and use case. Picture a global retail company using generative AI to personalize promotional offers for customers. The retailer must prevent biased outcomes like offering discounts to specific demographic groups only. 

To do that, the retailer must create diverse and representative data sets, employing advanced techniques for bias detection and mitigation and adopting inclusive design practices. Ongoing, the continuous monitoring and evaluation of AI systems will ensure fairness is maintained throughout their lifecycle.

Establishing transparency and explainability

In addition to mitigating bias and unfairness, transparency and explainability in AI models are vital for establishing trust and ensuring accountability. Consider an insurance company using generative AI to forecast claim amounts for its policyholders. When the policyholders receive the claim amounts, the insurer needs to be able to explain the reasoning behind how they were estimated, making transparency and explainability fundamental.

Due to the complex nature of AI algorithms, achieving explainability, while essential, can be challenging. 

However, organizations can invest in explainable AI techniques (e.g., data visualization or decision tree), provide thorough documentation and foster a culture of open communication about the AI decision-making processes. 

These efforts help demystify the inner workings of AI systems and promote a more responsible, transparent approach to AI deployment.

Safeguarding privacy

Privacy is another key consideration for responsible AI implementation. Imagine a healthcare organization leveraging generative AI to predict patient outcomes based on electronic health records. Protecting the privacy of individuals is a must-have, top priority. Generative AI can inadvertently reveal sensitive information or generate synthetic data resembling real individuals. 

To address privacy concerns, businesses can implement best practices like data anonymization, encryption and privacy-preserving AI techniques, such as differential privacy. Concurrently, organizations must remain compliant with data protection regulations such as the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

Complying with regulatory requirements

Finally, the evolving regulatory landscape for AI technologies demands a robust governance framework that guides ethical and responsible AI deployment. 

Organizations can refer to resources like the European Union’s Ethics Guidelines for Trustworthy AI or the Organisation for Economic Cooperation and Development (OECD) AI Principles to help define AI policies and principles. Establishing cross-functional AI ethics committees and developing processes for monitoring and auditing AI systems help organizations stay ahead of regulatory changes. By adapting to changes in regulations and proactively addressing potential risks, organizations can demonstrate their commitment to responsible AI practices. 

Responsible AI deployment

At Dell Technologies, we have articulated our ethical AI principles here. We know that responsible AI use plays a crucial role in an enterprise’s successful adoption of generative AI. To realize the extraordinary potential of generative AI, organizations must continuously improve and adapt their practices and address evolving ethical challenges like bias, fairness, explainability, transparency, privacy preservation and governance. 

Read about enterprise use cases for generative AI in this CIO.com article.

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Dell Technologies. To help organizations move forward, Dell Technologies is powering the enterprise generative AI journey. With best-in-class IT infrastructure and solutions to run generative AI workloads and advisory and support services that roadmap generative AI initiatives, Dell is enabling organizations to boost their digital transformation and accelerate intelligent outcomes. 

Intel. The compute required for generative AI models has put a spotlight on performance, cost and energy efficiency as top concerns for enterprises today. Intel’s commitment to the democratization of AI and sustainability will enable broader access to the benefits of AI technology, including generative AI, via an open ecosystem. Intel’s AI hardware accelerators, including new built-in accelerators, provide performance and performance per watt gains to address the escalating performance, price and sustainability needs of generative AI.

Artificial Intelligence, Machine Learning

Eindhoven-based Copaco is well-known for the cloud services and solutions it offers for managed service providers – including managed security service providers – independent software vendors and systems integrators throughout Belgium, Luxembourg, and the Netherlands. Delivered from the company’s highly advanced data centers, the Copaco Cloud, powered by VMware technologies, provides the core of the company’s Infrastructure-as-a-Service Offering (IaaS).

We recently connected with Pascal Saul, Senior Cloud Architect of Copaco, to learn why the company elected to embrace the VMware Zero Carbon Committed initiative. We also took the opportunity to learn how he sees a more sustainable approach to IT benefiting customers and the enterprises they serve.

“We offer a variety of cloud services, including those that address productivity, security, backup, disaster recovery, and IaaS-related needs,” said Saul. “We also offer online self-service portals managed service providers can in turn provide to their customers to perfect the user experience. This includes APIs that make it easy for providers to manage all of their subscriptions online within a Copaco platform that provisions and manages all billing processes with ease. We are essentially enabling providers of bespoke IT services to offer a best-in-class private cloud platform that can also be used for public cloud and multi-cloud deployments – all while relying on VMware technologies beloved by system and network engineers.”

Notably, Copaco also provides fast and easy access to hardware, including everything from servers to enterprise-grade mobile devices and professional services. This multi-faceted nature of the company’s business is reflected in its approach to sustainability.

“As part of our commitment and decision to join the VMware Zero Carbon Committed initiative, we are initially focusing on three key areas: incorporating sustainability into our purchasing policy, reducing energy usage while simultaneously increasing energy efficiency, and reducing the waste associated with packaging materials,” adds Saul. “Our data centers are powered with renewable energy and with our commitment to achieve net zero carbon emissions by 2030, we are likewise committed to ensuring that sustainability is constantly top-of-mind not only among our own employees, but also our existing customers and prospective ones.”

It’s an endeavor he believes is not only the right thing to do for the planet, but is also good business.

“As a cloud services provider, distributor, and partner who manages the logistics required to ensure that enterprises’ IT needs are met, we believe sustainability and our company goals go hand-in-hand,” Saul says. “Increasingly your energy efficiency helps you reduce costs and CO2 emissions, and reducing packaging materials, combining orders as efficiently as possible has the same result. Every step forward helps the planet, contributes to our profits, and sends a positive message to our employees, customers, and vendors.”

He also notes that efforts to be more environmentally friendly help to attract new, young IT talent to the company. In addition, sustainability is increasingly more important for customers, both as a “soft ask” and as a formal requirement in requests for proposals.

“Awareness is increasing, and customers want the organizations they work with to be transparent about their sustainability policies, carbon emissions, purchasing standards, vendor selection, waste reduction, and management,” he adds. “There is so much to win, and we have to win.”

On this last point, Saul stresses that the outcomes extend far beyond the confines of the business landscape or even the IT ecosystem.

“We must all act for environment, for future generations, and for parts of the world that already face the negative efforts of global warming and climate change,” he says. “We need to raise awareness and fight the human tendency to lose sight of long-term effects, underestimate the scope of big problems, or fail to appreciate the urgency of the situation. That is why it is so important to combine efforts to increase sustainability and profits.”

Learn more about Copaco and its partnership with VMware here.

Cloud Computing, Green IT

About 20 years ago, during the “dot-com” era, technology impacted a relatively small portion of the enterprise, and very few would consider themselves tech companies. Today, every company needs to think and act like a software company to compete in our digital world.

As mainstream companies race to modernize their business and migrate to the cloud, keeping up with new technologies, training and upskilling workforces has become a business imperative. In fact, according to a Forrester report, 75% of IT and business executives say that their company’s ability to compete is directly related to their ability to release quality software quickly. But great software doesn’t magically appear — developers must build it. And that is getting more complex and challenging, even in a world where generative-AI is emerging.

Amid a period of tightened budgets, macroeconomic challenges, and labor skill shortages, upskilling and reskilling workers to meet the pace of tech complexity is critical. Organizations need to prioritize upskilling employees and leverage their “super powers” to not only retain valuable tech talent, but improve productivity and efficiency. Organizations that understand and implement modern application development processes will deliver higher quality, more secure code to production – at a consistent and rapid pace. This allows them to be more nimble in meeting evolving customer expectations and needs, and positions them to better compete in crowded markets.

Challenges facing upskilling efforts

In today’s tumultuous macroeconomic and industry landscape, not only is talent availability a concern, but developer skills (or lack thereof) are an issue as well. In-house expertise can help maximize investments in cloud and kubernetes migrations, for example, but many companies lack employees with these skills or have gaps as employees moved on to new roles during the “Great Resignation”.

According to a recent Gartner survey, IT executives see the talent shortage as the most significant adoption barrier to 64% of emerging technologies, compared with just 4% in 2020. A lack of talent availability was cited far more often than other barriers, such as implementation cost (29%) or security risk (7%). Now more than ever, upskilling programs are critical to ensure employees have an opportunity to grow in their roles, while equipping organizations with the skilled developers needed to undertake big modernization efforts.

And, as is increasingly common in today’s tightening labor market, a lack of skilled professionals adds yet another layer of difficulty. Workforce skills gaps paired with cost and regulations serve as barriers to modernization efforts, which is why it’s critical that organizations continue to build business cases that training initiatives generate a strong ROI while boosting productivity and innovation. Training aligned with emerging competencies can not only improve employee retention but also employee and business performance.

But organizations are also dealing with reduced budgets for upskilling opportunities. According to a recent report, nearly half of workers say their employers have reduced upskilling opportunities during the pandemic. Considering that for most companies, developer productivity now directly impacts both bottom-line and top-line growth, the need for skilled workers to build, manage and deploy mission critical apps has become a business imperative. Organizations must continue to make intentional investments to ensure skills are meeting the pace of technology innovation, regardless of the market in which they operate.

Smart companies are prioritizing upskilling planning

Despite knowing that upskilling is critical, the economic reality means organizations may not have budget allocated for these types of training. Organizations that are cloud smart plan ahead and think strategically about how to do more with less. They build an internal culture around embracing modern techniques for software development and these techniques to business outcomes.

Closing the skills gap doesn’t require organizations to completely rethink their training programs, rather it’s about updating and supplementing existing initiatives or skills and approaching them with a different mindset. For example, rethinking recruitment strategies can help bring new skills into enterprises. Today, many hiring managers today evaluate talent based on knowledge of specific software or languages, rather than soft skills or a demonstrated aptitude for learning. The practice of hiring or promoting employees based on soft skills and aptitude, and training them in new languages & development methods, can be a successful way to best fit organizational needs.

In addition, organizations can upskill workers with targeted learnings to help developer teams build technical proficiency that can drive the business forward. Professional training programs can improve IT workforce productivity, satisfaction, and career development. Even more experienced employees can benefit by expanding their existing skill set and potentially discovering new, better ways of working. Plus, by establishing a consistent and foundational cloud & modern application development training program, organizations can establish common terminology and best practices for modernization across the organization.

Meanwhile, cloud native technologies increasingly demand new skills sets and better cross collaboration with teams beyond IT. Creating a culture of learning and innovation in enterprises is key to meet the accelerated pace of digital transformation in all areas of business – from human resources, to customer support, to operations, sales and beyond. Because while technical skills can be learned, attitudes are difficult to change. Equipping developer teams with capable employees with the right aptitude and attitudes, rather than prioritizing historically required technical skills, positions you to execute long-term vision while delivering business value.

Establishing consistent and robust training practices and rethinking hiring practices across organizations can help bridge the existing skills gap, prevent costly setbacks and promote an agile and sustainable business.

To learn more, visit us here.

IT Leadership

After moving resources and applications to the cloud, pioneering enterprises in the finance and telecommunications sectors have been stepping up efforts to dive into the cloud. They are trying to leverage innovation on the cloud to drive exponential business growth.

Huawei Cloud has suggested three ways for enterprises to dive into cloud: tapping into more cloud-native technologies, developing more application innovation on cloud, and drawing on state-of-the-art expertise and experience.

Enterprises have encountered many challenges as they seek to dive into cloud:

Difficult technologies: Cloud native comes with a wide range of tech stacks. There are a range of different infrastructure, applications, data, AI, and IoT technologies to be mastered, which can be challenging for many enterprises.Complex scenarios: As digital transformation continues, enterprises have to deal with more and more scenarios where different business needs are involved, where there are no unified standards, and where successful experience is hard to share. This hinders innovation.Challenges acquiring state-of-the-art experience: There have been no platforms available to consolidate and replicate state-of-the-art expertise and experience from industry pioneers.

How Huawei Cloud Helps Enterprises Dive into Cloud with Three Approaches

Huawei Cloud Stack is a cloud solution provided by Huawei Cloud to help large enterprises dive into cloud. Deployed on-premises, Huawei Cloud Stack enables enterprises to establish a secure, reliable, and efficient hybrid cloud with improved security and compliance and continuous service innovation.

To help enterprises rise to the challenges, and in response to the shift from cloud migration to a dive into cloud, Huawei Cloud Stack provides three key approaches to simplify technologies, develop easier specific-scenario solutions, and share experience.

Setting Up a Preferred Digital Foundation

Over the past two years, Huawei has set up teams dedicated to serving customers in different industries. Huawei Cloud Stack has established a preferred digital foundation to enable these dedicated teams to cooperate with Huawei’s internal ICT solution organizations, so they can jointly help customers speed up digital transformation.

We enhanced coordination with ICT products and helped adopt different technologies to provide product portfolios tailored to more customer needs.

We developed cloud-native disaster recovery and security protection capabilities to free customers from having to spend time maintain infrastructure, so they can better focused on innovation.

Plus, we standardized and visualized the processes of AI development, application integration, and data governance, and harnessed aPaaS capabilities to offer industry-specific expertise as APIs that can be called with ease.

Providing Standardized Scenario-specific Solutions

To accommodate the diverse needs of enterprises in different industries, Huawei Cloud Stack aims to provide scenario-specific solutions by tapping into continuous operations and cooperating with ecosystem partners.

We identify consistent customer needs in similar scenarios and integrate hardware, cloud service offerings, networking, configurations, and applications into a standard solution that can easily meet those needs.

We work with our ecosystem partners to pre-test the industry applications included in the solution and update them continuously to keep up to date with the most current customer needs. Only proven solutions are launched to market.

We also consolidate helpful procedures and tools such as an application migration procedure consisting of 12 steps in four stages and an automated migration tool. This helps standardize the process of continuous operations.

Distilling Experience into Professional Services

Huawei Cloud Stack provides over 70 professional services in 8 categories to distill Huawei’s own experience in digital transformation and their experience enabling digital transformation for customers in diverse industries. We provide the services for customers in numerous industries, services that help them build, move to, use, and manage cloud. Additionally, in the Huawei Cloud Stack zone of Huawei’s KooGallery, an online store, there are more than 500 popular applications available for enterprises to use. It is expected to act as an important application distribution platform for enterprises in the future. At HUAWEI CONNECT 2022, Huawei worked with Financial Information Technology Institute (FITI) to release the Modern Financial Core System White Paper, aiming to share the experience and expertise of developing modern core systems in the finance sector with customers across all sectors.

Huawei Cloud Stack has helped many customers dive into the cloud to unleash digital power. For the government of Foshan, a prefecture-level city in China, Huawei Cloud Stack’s Astro low-code development platform helped government application developers use iteration and visual orchestration to quickly create and roll out applications. Thanks to its low skill requirements, the platform also allows officers who want to use applications to develop applications by themselves. This means much higher efficiency. Huawei Cloud Stack’s mining industrial Internet solution integrates big data, application governance, IoT, ecosystem setup, and other technological advances. It has helped many mining companies, like Hongliulin Coal Mine of Shaanxi Coal and Chemical Industry Group, transform their mining operations. Also, using Huawei Cloud Stack’s professional data governance service, HydroLancang, a subsidiary of the China Huaneng Group, set up a data governance system that unifies data standards and lets data empower operations in the energy sector.

New Huawei Cloud Stack Version Unveiled to Unleash Digital Power

Over the next decade, more enterprises will dive into the cloud to reap more benefits and positive outcomes. As a trusted partner of enterprises in their cloud journey, Huawei Cloud has adopted two strategies:

Think cloud native and act cloud native in composable delivery, data-driven operations, DevOps development, service architecture design, and security and trustworthiness assurance to help enterprises promote application modernization.Explore a new model for industrial-scale AI development to operationalize AI in core applications of enterprises in diverse sectors.

Huawei Cloud Stack 8.2 was launched in line with Huawei Cloud’s strategies. This new version has been improved in many ways:

We have reinforced the infrastructure’s capabilities, including cloud-edge synergy and all-scenario disaster recovery. The cloud-native architecture they are built on provides a solid, resilient foundation for digital transformation. We developed a new security protection system consisting of Cloud Security Brain and seven layers of protection. Cloud Security Brain is a cloud-native security operations center backed by Huawei Cloud’s international security operations experience. It accesses more than 200 kinds of security data and provides over 100 security event response plans to offer actionable insights into risks and help close 99% of security events in minutes. The seven-layer system of protection provides comprehensive protection for physical machines, cloud servers, applications, and data.AI training, AI Cortex, and industrial Internet solutions have been put in place to drive cloud innovation and intelligent upgrade. The CityCore solution and Pangu mining model infuse AI into city governance and industrial development, at scale, and with continuous iteration and optimization.We have launched scenario-specific solutions such as industrial Internet for mining, a new financial distributed core, integrated finance management, and digital twins for cities. We also worked with third parties to release Modern Financial Core System White Paper, Financial Digital Transformation Best Practice White Paper, and Introduction to City Digital Twins. This way, we have distilled expertise and suited core needs of customers in the industry-specific scenarios.

Huawei Cloud Stack 8.2 helps enterprises in more sectors to reap more benefits from modernization and smart transformation:

Shenzhen’s Futian District leveraged Huawei Cloud Stack’s AI-powered CityCore solution to enable automated allocation of service tickets. Ticket allocation that took 4 minutes now needs just 50 seconds, and the accuracy reaches over 90%.Hongliulin Coal Mine of Shaanxi Coal and Chemical Industry Group worked in tandem with Huawei Cloud Stack to set up an intelligent integrated management and control platform with an industrial Internet architecture for mining. The platform centrally captures huge volumes of device data, provides over 100 device models and 400 operational models, and offers data insights into mining operations. This means distilled mining expertise, less manpower, and more secure and efficient operations.

Huawei Cloud Stack is now used to accelerate digital transformation for more than 4,800 customers across 150 countries around the world, customers including more than 800 e-Government cloud customers and 300 financial institutions. We have released more than 30 scenario-specific solutions tailored to multiple sectors, such as government, finance, transportation, energy, and manufacturing. The solutions include unified government affair management, financial intelligent data lake, and smart airport solutions.

In the future, Huawei Cloud Stack will continue to innovate to lay a more powerful foundation for digital transformation of every sector while joining hands with more customers to dive into cloud and unleash digital power.

Digital Transformation

Enterprises worldwide are not tapping the potential of their data when making critical business decisions and navigating uncertain macroeconomic conditions, according to a Salesforce survey.

Nearly 67% of 10,000 business leaders polled globally are not using data to set pricing in line with economic conditions such as inflation, according to the Untapped Data Research survey.

Only 29% of these leaders are using data to set strategy when launching products or services in new markets, and just 17% are using data to achieve their climate goals, according to the survey. Just 21% of the survey respondents said they are using data to make decisions about their company’s diversity goals.

The lack of data utilization is happening even though 80% of the leaders said that data is critical to decision making and 73% said that data reduces uncertainties.

The business leaders who were polled also believe that data can help generate more efficiency and trust in their organizations if leveraged correctly, according to the survey. Nearly 72% of these leaders said that data keeps people focused on the things that matter and that are relevant to the business.

In addition, more than 66% of the executives surveyed said that they think data can help minimize the influence of personal opinions or egos in a business conversation.

Data deluge sparks operational challenges

The volume of data generated and the lack of knowledge to operationalize or utilize it in the most effective way are impediments to tapping the potential of enterprises’ data reserves, according to survey respondents.

“While 80% of business leaders say data is critical in decision-making, 41% cite a lack of understanding of data because it is too complex or not accessible enough. What’s more, one-third of leaders said they lack the ability to generate insights from data,” Francois Ajenstat, chief product officer at Tableau, wrote in a blog post.

Salesforce acquired visual analytics software provider Tableau in August 2019.

In addition to the impediments cited by Ajenstat, the volume of data generated globally is expected to more than double by 2026, adding to more complexities for enterprises, according to the study.

Investing in data literacy skills could be the solution

Enterprise leadership teams can work to eliminate these impediments by investing in data literacy programs for employees and weaving a data culture into the fabric of the enterprise, according to Ajenstat.

“If a company doesn’t yet have a data culture, then they need to invest in platforms that allow them to turn repeatable processes into core capabilities,” Ajenstat said, adding that data literacy programs should be offered to all employees.

The proliferation of generative AI and natural language processing will break down learning barriers for employees, Ajenstat said.

“These innovations are giving non-data people the confidence to make an informed decision and act on it,” Ajenstat wrote.

Data Management

With the most advanced tier IV data center in Spain, and one of the most advanced in Europe, KIO Networks Spain provides a diverse array of private-sector and public-sector enterprises with Infrastructure-as-a-Service for mission-critical systems and applications. The company also offers a diverse array of cloud solutions and services.

Some of the many offerings in its growing portfolio include Disaster Recover-as-a-Service, Backup-as-a-Service, a fully dedicated private cloud based on VMware technology in a maximum-security data center, and Platform-as-a-Service offerings designed for Kubernetes-based environments. KIO Networks Spain even provides cloud services designed specifically for Software-as-a-Service companies.

On joining the VMware Zero Carbon Committed initiative, Javier Jarilla, director general of KIO Networks Spain, says he believes it has never been more important for sustainability efforts to be genuine.

Jarilla notes that high-performance is a hallmark of KIO Networks Spain, which includes a high-touch approach in which the company’s engineers are personally involved in all phases of a customer’s cloud deployment, from planning and design to data migration and post deployment support.

“The effectiveness of our approach can be seen in the number of clients who outsource 100% of their IT systems to us,” he explains.

He adds that the organization’s efforts now include a genuine and steadfast effort to do business in a sustainable way. One among many actions we are taking is operating data centers powered by renewable resources.

“It was important to all of us at KIO Networks Spain to join VMware’s Zero Carbon Committed initiative for a number of reasons,” says Jarilla. “We were one of the first data center companies in our region to achieve VMware Cloud Verified status. That was an important accomplishment not only because of our long relationship with VMware, but also because so many of our cloud offerings are based on VMware technology. The Zero Carbon Committed initiative is important to us because we believe that awareness of climate change and taking actionable steps to protect the environment and positively impact the future of the planet should be intrinsic in business.”

With this in mind, KIO’s engineers and data center experts are focused on five fundamental outputs in all data center projects, including the use of 100% renewable power as required in VMware Zero Carbon Committed. Additional goals include zero water input to combat water stress, the use of natural refrigerants in cooling systems, reuse of waste heat that is generated to supply local heating systems, and investment in environmental projects to offset any of the minimal carbon footprint that will be created through these efforts.

Jarilla stresses that these efforts have not gone unnoticed and that the intersection between sustainability efforts and business is increasingly visible, as evidenced by several long-term customers who have requested tangible sustainability targets they can apply to their own efforts.

“Our immediate goal is to be the most sustainable provider of cloud services and solutions on the Iberian Peninsula. More broadly, we want to provide enterprises in Spain with a partner who not only has made a genuine commitment to achieve zero carbon emissions in our data center operations, but who can also make those same measurable, auditable, and verifiable gains available to them. We all win when we create an ecosystem of companies intent to achieve real sustainability.”

It’s an effort Jarilla says will impact how vendors and providers are viewed. He believes that in the near future the commitment to doing what’s right for the environment will be another factor in the evaluation of vendors, their hiring, and renewals.

“In that sense,” he concludes, “the very definition of high-performance will increasingly include a commitment to be achieving zero carbon emissions.”

Learn more about KIO Networks Spain and its partnership with VMware here.

Cloud Management, Green IT, IT Leadership

With seven high-performance and high-security data centers located throughout the Netherlands and full array of cloud services and solutions, including Infrastructure-as-a-Service (IaaS) that enables customers to harness the strengths of the private, public and hybrid cloud with ease, Fundaments is trusted by enterprises in numerous industries. The company is equally well-known among independent software vendors for its cloud platform and mission-critical business and e-commerce applications.

Recently, Fundaments became the first provider of VMware Cloud Verified solutions and services to earn the VMware Sovereign Cloud distinction. Now the company has joined the elite rank of partners to join VMware’s Zero Carbon committed initiative. This effort is one that Fundaments’ Chief Technology Officer Larik-Jan Verschuren says is important to him personally.

“The changing climate is clearly visible in our day-to-day lives,” he says. “We must make a collective effort to get energy consumption down.” He stresses the need to view this effort not just as it relates to the impact of global warming on people and businesses today, but on future generations. For Verschuren, who has two young kids, that’s a significant motivator.

“I want them to have a promising future, to enjoy our beautiful world, and to enjoy the simple pleasure of skiing,” he says. “We must set the stage to lower emissions, set the right example and educate others. The more we do now, the more future generations can do to improve these kinds of initiatives.”

Verschuren is quick to note that being environmentally friendly and genuinely dedicated to efforts that minimize reliance on fossil fuels is also good business. Enterprises, he says, increasingly want to partner with organizations that make it easy for them to immediately decrease their carbon footprints.

It made good sense to partner with VMware in the effort to achieve net zero carbon emissions. Not only is the Fundaments IaaS based on VMware technologies, but the company’s wide array of cloud offerings such as Backup-as-a-Service, Disaster Recovery-as-a-Service, and Security-as-a-Service draw on many VMware innovations, for example Kubernetes clusters based on VMware Tanzu.

“Fundaments’ own Carbon footprint is in the datacenters, so we make sure that everything we do within them is done in the most efficient way,” explains Verschuren. “Joining the VMware Zero Carbon Committed Initiative provides a clear statement about our commitment to the environment in a concrete format.”

Not only has Fundaments committed to run all of its data centers off of renewable sources of energy for a net Zero Carbon footprint by 2030, but it also has a number of initiatives on tap for 2023.

These include steering all of its data centers to an even great PUE level, completing the energy use labeling of its services, mapping the power used per gigabyte of RAM and decreasing it, reducing the percentage use of spinning disks in the terabytes of storage it sells, using only the most efficient hardware and creating more cold and hot corridors in data centers to decrease heating and cooling requirements.

Fundaments employees are also committed to dramatically decreasing the use of paper in the company’s offices, encouraging the use of electric vehicles, implementing car-free working days, decreasing the use of shipping and freight services, and minimizing corporate travel.

Learn more about Fundaments and its partnership with VMware here.

Cloud Management, Green IT, IT Leadership

Already a leader in Malaysia’s burgeoning cloud services and solutions sector when it was acquired by Time dotCom, one of the region’s largest fixed-line communications companies in 2021, AVM Cloud recently became one of the select group of providers who offer VMware Cloud Verified Services to earn the VMware Sovereign Cloud distinction.

Originally known as Integrated Global Solutions Technologies, AVM Cloud has a long relationship with VMware going back to 2010.

David Chan, CEO, AVM Cloud

AVM Cloud

AVM Cloud’s CEO David Chan explains that “being named VMware’s Hybrid Cloud Provider of the Year FY 2018 reflected our commitment to provide customers with choices that enable them to optimize their unique cloud journey and in many ways our decision to pursue and earn the VMware Sovereign Cloud distinction is a natural progression of that effort. Now our customers can choose to have their data safely and securely kept, maintained, and safeguarded by Malaysian citizens in Malaysian territory.”

Chan notes that AVM Cloud’s commitment to providing enterprises with choices is readily apparent in the depth and breadth of the company’s portfolio. This includes not only its hybrid cloud products, but also the private AVM Cloud offered in multi-tenant and dedicated versions, Infrastructure-as-a-Service and Platform-as-a-Service, the company’s Fusion backup to cloud solution, and AVM’s Cloud-In-A-Box – a ready-made offering that lets organizations deploy a private cloud with robust security features on premises or in a co-located data center.

Notably, AVM Cloud also offers a number of custom cloud solutions. This includes an ever-growing portfolio of cloud-native applications based on VMware Tanzu.

Chan says AVM Cloud’s top priority in achieving its status was to be able to cater to full spectrum of customers’ workloads, including those that are best served when data resides in, is safeguarded in, and is managed and maintained within sovereign territory without intervention from foreign entities

Sovereignty is increasingly a priority for many organizations in Malaysia. In the case of AVM Cloud, this includes customers in numerous industries, including financial services and manufacturing.

“The regulatory requirements on sovereign cloud are still nascent and developing in Malaysia,” he says. Data sovereignty is reflected in existing legal and policy frameworks which encompass a comprehensive, cross-sectional framework to protect personal data in commercial transactions and play an important role in helping companies address data sovereignty issues.

These issues are directly addressed by the five criteria and numerous requirements that must be met to achieve the VMware Sovereign Cloud distinction: data sovereignty and jurisdiction control, data access and integrity, data security and compliance, data independence and mobility, and data innovation and analytics. AVM Cloud addresses each of them.

“Our sovereign clouds are architected and built to deliver security and data access that meets the strict requirements of regulated industries and local jurisdiction laws on data privacy, access, and control,” Chan says. “We deliver this national capability for digital resilience while still enabling our customers to access a hyperscale cloud in another region for ancillary workloads or analytics. In this way, Malaysian companies can demonstrate to their customers that they value their trust and treat their personal data with the utmost care. Ultimately, this commitment will benefit all Malaysian citizens.”

Learn more about AVM Cloud and its partnership with VMware here.

Cloud Management, IT Leadership