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Figure 1: Source: IDC’s Future Enterprise Resiliency and Spending Survey, Wave 2, March 2022

Broadcom

For today’s teams, it is exceedingly complex and costly to support multiple generations of infrastructure and applications. What’s worse, according to an IDC report on network observability, this is the number one challenge to achieving digital transformation success.

The right data will lead you to the right root cause

The reality is that teams lost visibility and control when workloads started moving to cloud and SaaS environments. To get that visibility and control back, you need to be able to collect, correlate, and contextualize network and user experience data from all networks—whether you own the infrastructure or not.

Today, it is actually possible to realize complete network monitoring visibility, even across multiple generations of network infrastructure. You can establish unified views of bare metal infrastructures, VMs, and containers, even those hosted in ISP, cloud, and SaaS environments. 

In action: Full NetOps visibility and control

I recently caught up with an IT executive at a U.S.-based financial services institution. This organization provides services to banks all over the nation. When the organization began migrating services and workloads to the cloud and adapting to hybrid work realities, they realized they had an urgent network monitoring need. Customer and employee services were suddenly reliant upon internal corporate networks, ISPs, and cloud service providers. When customers and employees encountered downtime and performance issues, they needed to be able to quickly identify which domain the problem was arising in.

Their team was able to establish the comprehensive network monitoring capabilities outlined above, including across ISP networks, their data centers, and the cloud. Now, they’re tracking the user experience, no matter where customers or employees are located.

This visibility provided immediate dividends. For example, when a banking customer began reporting timeouts and latency issues, the financial service firm’s NetOps team was able to quickly identify the cause of the issue: a misconfigured load balancer running on the customer’s network. This is a great example of how teams can improve mean time to innocence (MTTI) when they have the right data in front of them. The NetOps team could quickly determine the issue wasn’t arising in their environment.

Not only does this provide significant improvement in operational efficiency and service levels, but it enables better, more proactive customer service. As a senior systems manager with the financial services firm stated, “We showed the customer that we really do care about them and their business, and we can continue to improve the outcomes our services provide.”

Conclusion

Everyone is talking about network observability today, but any industry analyst or seasoned IT veteran will agree: network observability is really just about having a network monitoring system that collects a complete and diverse set of network data and delivers actionable insights. By harnessing these capabilities, this financial services firm was able to improve network delivery, optimize the user experience, maintain business continuity, and achieve better business outcomes.

Click here to learn more.

Networking

Posted on Posted in Digital transformation, General topics Tagged with , , , , , , , , , ,

Based in Italy and with more than 20 years of experience helping enterprises, from large international firms to emerging mid-sized operations, grow their businesses with technology, WIIT serves a rapidly expanding and diverse customer base. With a full portfolio that includes an extensive array of cloud offerings – including private, public, and hybrid cloud services – the company is well-known for its track record of success in helping organizations realize the full potential of the cloud while bypassing the complexity often associated with large-scale digital transformations.

Serving leaders in the energy, fashion, financial services, food, healthcare, manufacturing, media, pharmaceutical, professional services, retail, and telecommunications industries, WIIT works with organizations that have stringent business continuity needs, mission-critical applications, and crucial data security and sovereignty requirements. Customers draw on the company’s full suite of solutions which includes everything from digital collaboration tools, a full cybersecurity stack, extensive software development services, and innovations that let customers embrace the Internet of Things.

We recently caught up with Alessandro Cozzi, founder and CEO of WIIT to learn about the company, what he’s seeing in its burgeoning cloud business, and what he feels will be the next big thing. We also took the opportunity to learn why it was important to achieve the VMware Cloud Verified distinction, not just for WIIT, but the companies it serves in Italy, Germany, and around the globe.

“The traditional IT model is no longer sustainable,” says Cozzi. “Often the most value of the cloud lies in hybrid architectures that for the vast majority of enterprises are complex to design and manage. We offer a platform that secures and optimizes the full mix of disparate infrastructure, from edge computing to public cloud, that many organizations need. We also govern it with specialized expertise, certifications, and top-tier proprietary assets that enable us to exceed the most demanding service level agreements.”

Notably, WIIT offers a highly customized Premium Cloud that is uniquely tailored to each organization, a Premium Private offering for critical applications, and a Public Cloud that offers seamless connectivity to Amazon Web Services, Google Cloud, and Microsoft Azure. The company’s Premium Multicloud services enable customers to combine elements of each to best address their needs.

Cozzi notes that WIIT’s Premium Private Cloud ensures extremely high levels of security, scalability, and data reliability, while the public clouds are complimentary especially for applications that aren’t critical. He also points out that hyperscalers are becoming specialized, prompting more companies to rely on services from different cloud providers.

“The hybrid cloud is often the answer when there is a need to host systems in more than one location for international processes, regulatory needs, network latency, data sovereignty, or application requirements,” he adds. “At WIIT we engineer, implement, and govern custom hybrid cloud and multi-cloud models in conjunction with the complex IT architectures our customers need. And we make the most of the unique capabilities of different clouds and data centers to ensure that our clients can continually evolve their businesses.”

Cozzi stresses that VMware’s trusted technologies and new innovations play a pivotal role in these efforts. It’s what led the company to achieve the VMware Cloud Verified distinction.

“WIIT is among the most innovative cloud solutions and service providers in Europe,” he says. “Most of our customers rely on VMware technologies for critical services. Showing that we have deep expertise with them is yet another way that we provide peace of mind and a serene cloud journey.”

Not surprisingly, Cozzi only sees cloud adoption increasing in light of customers’ success in growing their businesses with the cloud and the new capabilities a flexible, hybrid approach makes possible.

“It gives me great pride that today we’re able to remove so much of the complexity involved in even the largest, most involved cloud deployments so that customers simply experience the full potential of the cloud,” says Cozzi. “But I’m also really excited about the innovations we are seeing in the world of applications and the advancements in cloud microservices now taking shape. The impact of the cloud will only increase.  We’re intent to grow a business that continues to offer customers secure and innovative cloud services that recognize not only people, but also the environment, as a strategic priority.  Ultimately, we are committed to being a key player not just in the realm of digital transformations, but also in just and sustainable transitions of infrastructure and the businesses processes and practices it is used for.”    

Learn more about WIIT and its partnership with VMware here.

Cloud Management, IT Leadership, VMware

Posted on Posted in Digital transformation, General topics Tagged with , , , , , , , , , ,

Founded in 2011, Lintasarta Cloudeka is a division of Lintasarta, Indonesia’s leading provider of information and communications technology. Offering everything from fiber optics to data centers and satellite networks, Lintasarta has a presence throughout Indonesia, with 54 facilities spread throughout the nation and more than 2,400 enterprise customers. These include leading businesses in a wide range of industries, including agriculture, banking, government, health care, higher education, manufacturing, retail, telecommunications, and technology.

We recently caught up with Ginandjar, Marketing & Solution Director at Lintasarta, to learn what he’s seeing in Indonesia’s rapidly growing market for cloud services and solutions, what’s accelerating cloud adoption in the country, what he sees as the next driver of growth, and what it means for the company to achieve the VMware Cloud Verified distinction.

“Throughout the country Lintasarta Cloudeka is known as the cloud provider from and for Indonesia,” says Ginandjar. “We have a really strong understanding of the needs of the industries we serve and provide end-to-end cloud services to a diverse customer base that includes large global enterprises and small- and medium-sized companies. We really pride ourselves on helping businesses realize the full potential of the cloud, and in the process enhance and grow their businesses.”

Lintasarta Cloudeka’s wide array of cloud solutions and services includes robust public, private, and multi-cloud offerings and an extensive portfolio of managed services, from full Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) to Backup and Disaster Recovery-as-a-Service, cloud object storage, and everything in between.

Notably, the company’s Deka Prime public cloud solution and Deka Premium private cloud solution are both based on VMware technologies, as is the company’s IaaS, PaaS, and other offerings. Ginandjar notes that customers manage them, as well as on-premises VMware-based infrastructure, with ease from a single dashboard using VMware vCloud Director.

“Most of our customers require a flexible infrastructure that doesn’t require them to manage it on their own, but enables them to effortlessly spin up or spin down infrastructure capacity and computing power as needed,” adds Ginandjar. “With Lintasarta Cloudeka they only pay for what they need and use, which is a one of the reasons many enterprises initially turn to us. With other providers, they often receive surprising bills or are forced to pay for services they don’t use.”

He also stresses that reliability and performance are key concerns for most organizations. It’s a reality he says leads many to Lintasarta Cloudeka.

“Because we are directly supported by Lintasarta’s high-speed, high-performance networks that are renowned for their unflinching reliability, and we utilize VMware technologies that are proven and trusted by enterprises in every industry and our relied by most organizations in their on-site data centers, prospective customers know they are getting a solution that will free them to focus more on their applications and their business rather than their new software-defined infrastructure.”

The resulting peace-of-mind is something he believes will be even stronger because Lintasarta Cloudeka now holds the VMware Cloud Verified distinction.

“Achieving the VMware Cloud Verified distinction is not an easy task for any cloud solutions or services provider, says Ginandjar. “For customers, VMware Cloud Verified is more than a distinction – it’s how they seek a trusted cloud service provider. They can be certain that all technology was implemented using best practices by individuals that really understand the solutions being deployed.”

While Ginandjar still feels that some misconceptions about the cloud remain among many companies in Indonesia – including that the primary use cases for the cloud, albeit valuable ones, are storage and backup – he feels that that is changing.

 “We’re seeing a dramatic increase in microservices and autoscaling here in Indonesia,” he says. “And with VMware, we’re ideally positioned to speed up the development process involved. Now our customers can react faster and offer new services faster without ever worrying if they have the infrastructure needed to make them possible.”

Learn more about Lintasarta Cloudeka and its partnership with VMware here.

Cloud Computing, IT Leadership, Managed Cloud Services